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Smith Engineering IT Knowledge Base

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Popular Articles

How to get Fusion 360
Install AppsAnywhere
Adding shared Mailbox
Launching Solidworks from AppsAnywhere
Installation & Validation Issues

Newest Articles

Crowdmark Printing
Creating a PSIM account and license activation
How to add a printer
How to use Print Release
How to make copies

Recently Updated Articles

Workflow Actions
Smith Engineering ServiceDesk
Submitting request to Assign FOB to NetID
Submitting Request for Building Access
Crowdmark Printing

Building and Security

Submitting Request for Building Access
Submitting request to Assign FOB to NetID

Digital Signage

Adding Digital Sign Content

Email / Calendar

Adding shared Mailbox
Booking meetings with the Faculty IT leadership group
How to edit Xink Signature
How to subscribe to the Sessional Dates calendar
Meeting Room Calendars

Hardware

Connecting to QueensU-Secure Wireless
Connecting to the QueensU-Guest Wireless Network
Endpoint Protection Quick Guide
Policy-Technology Equipment End-of-Use
Wireless Networking at Queen's

Meetings

Zoom
- How to give someone permission to schedule Zoom meetings on your behalf
- How to reduce the risk of "Zoom-bombing" by requiring authentication

Booking meetings with the Faculty IT leadership group
Hosting a web conference with Zoom

O365

Add/Map SharePoint & Shared Folders
Change Ownership of a SharePoint Site
Change SharePoint Site Membership
Request a New SharePoint Site
Share a File or Folder
SharePoint Service Requests
Sign in to O365
Sync Files & Folders (OneDrive)

Online Shop

Articles coming soon

onQ

Articles coming soon

Operating System

Wipe & Reload Windows 10 on a PC

Printing

Printing How To's

Crowdmark Printing
macOS Printer Authentication after NetID Reset
Student Printing
Web Print
What Can I Do Here?

Services for Researchers

Cloud Backup
Hosting a web conference with Zoom

Software

AppsAnywhere

Access Microsoft Project
Creating a PSIM account and license activation
How to get Fusion 360
Smith Engineering ServiceDesk
Software Center
Workflow Actions

Support Links

Initiate Service Request
Submit New Incident
Look at My Incidents
Knowledge Base

Contact

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Email
ServiceDesk
The pIT
613-533-2442 / x32442

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