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Submitting request to Assign FOB to NetID
How Do I Submit a service request to assign my FOB to my NetID??
Assign FOB to NetID
1
Log into Service Desk and navigate to the "Building Access" tab
Use the following link and sign in with your NetID and password to access Service Desk.
https://servicedesk.smithengineering.queensu.ca/servicePortal
From there you will be taken to the Service Desk AI. You can navigate to the Self-Service Portal by clicking the redirect button on the bottom left-hand corner of the screen.
Please Note!
Alternatively, you may ask the Service Desk AI to submit a ticket on your behalf to have your FOB assigned to your NetID. Please provide your 17-digit FOB number when doing so.
Once in the Self-Service Portal, navigate to the ‘Building Access’ tab.
Once “Building Access” is selected, you will be brought to a page with multiple building locations along with “Assign a FOB to my Account”.
Enter your name or NetID into the Request User drop down, followed by entering the 17-digit FOB number on your device and select “Submit”.