Checking the status of your tickets
Jump to:
How To Submit Your Ticket
2
Fill in a report
- Fill in the incident report.
- Goto bottom right to cancel or submit report.
How To View Your Ticket
1
Login
- Log in to the Service Portal at Self-Service Portal and look for “My Tickets” at the Bottom left of the home screen.
2
Select incident
- Select the incident you would like to view under “My Tickets”
3
Review ticket
- Once a request or incident is open, you can review messages, add notes, attach files, and close the ticket.
